Terms and Conditions

These terms govern your access to and use of the Miami Club Casino website, player account, games, promotions, and related services. Miami Club Casino operates the platform. By registering, visiting, or using any part of it, you agree to these terms and any additional conditions that apply to specific services or offers.

This page explains the main rules, rights, and responsibilities involved in using the platform. Please review it before creating an account or making a deposit. You can find the current version at Terms and Conditions.

Who May Use the Platform

Miami Club Casino is intended for adults only. You must meet the legal gambling age where you are located, and you are responsible for checking that online gambling is lawful in your jurisdiction before using the services.

Access may be restricted in certain countries or regions. The casino may also limit or block access when required by applicable rules or operational needs. Do not use the platform if you are not legally permitted to do so where you are located.

Registering an Account

When creating an account, provide accurate, current, and complete information. Your account must be registered in your own name, and you must update your details if they change.

You may create and use only the number of accounts permitted by the casino. Opening additional accounts to claim offers, avoid account limits, or otherwise bypass platform rules is not allowed. The casino may ask you to confirm your identity or account information before allowing certain activities.

Identity and Account Verification

The casino may request documents or other information to verify your age, identity, address, payment method ownership, or other account details. Verification may be required when you register, deposit, request a withdrawal, claim an offer, or use certain services.

Please provide clear, valid information and respond to reasonable verification requests. Some account functions or transactions may be delayed or restricted while checks are underway or required details remain outstanding.

Keeping Your Account Secure

You are responsible for keeping your login details confidential and for activity carried out through your account. Contact customer support promptly if you believe someone else has accessed it or your credentials have been compromised.

Accounts are personal. You may not share, transfer, sell, or lend your account, or use it on behalf of another person. The casino may review account activity where needed to protect players and the integrity of its services.

Deposits, Withdrawals, and Balances

Available payment methods, currencies, transaction limits, processing times, and service availability may vary by location and account. The cashier displays the options available to you. A payment method must be used in accordance with its own requirements and any applicable account checks.

Withdrawal requests may be reviewed before approval. The casino may carry out reasonable identity, payment, and account checks, and may request additional information before processing a transaction. A withdrawal may not be available until applicable verification is complete, wagering requirements are met, and any active game session is finished.

Each deposit must be wagered at least once before a withdrawal request. Processing times are not guaranteed and may depend on the payment provider, the review required, and other circumstances outside the casino’s control.

Bonuses, Free Spins, and Promotions

Promotions are subject to their own terms, which may set eligibility rules, opt-in steps, minimum deposits, wagering requirements, deadlines, eligible games, maximum bet limits, or limits on cashout. Review the specific offer terms before selecting a promotion or entering a code.

For example, the $800 Welcome Bonus is divided across the first eight qualifying deposits, with a 100% match of up to $100 per deposit. Each qualifying deposit must be at least $25, the offer must be selected in the cashier before the deposit, and the bonus carries a 20x wagering requirement on the deposit plus bonus. The welcome package is identified as cashable, subject to its offer terms and these account rules.

Unless an offer states otherwise, the following general bonus rules apply:

• Deposit bonuses of 100% or less generally carry 20x wagering on the deposit plus bonus. Bonuses above 100% generally carry 30x wagering on the deposit plus bonus. An offer may set a different requirement.
• Non-deposit bonuses generally carry 40x wagering unless the offer states otherwise.
• Regular slots, keno, and scratch cards generally contribute 100% toward wagering requirements. Video poker contributes 10%, while blackjack contributes 5%. Other games may contribute at a different rate or be excluded.
• Roulette wagers are not permitted while a bonus is active. They do not count toward wagering requirements, and related withdrawal requests may be denied.
• While a bonus is active, the maximum bet is $2 per individual slot payline and $10 per single wager on any game, or the equivalent in another account currency. A buy-bonus purchase counts as a wager. Exceeding an applicable limit may result in session winnings being forfeited.
• Bonuses cannot be combined. An existing bonus must be used in full before another is credited. Deposit bonuses normally need to be selected in the cashier when making the deposit; coupon offers must be entered through the cashier’s redemption option unless their terms say otherwise.

Bonus account funds are generally for wagering and are not withdrawable. This does not change the cashable status expressly stated for the welcome package. Wagering requirements and unfinished games must be completed before a withdrawal.

Additional conditions may apply to free bonuses. Before withdrawing free-bonus winnings, you must have made at least one deposit of $25 or the equivalent of €25. Winnings from a bonus claimed without a deposit are capped at $150 unless the offer states otherwise. A real-money deposit must separate free-bonus claims; consecutive free bonuses without an intervening deposit may result in the bonuses and related winnings being voided. Players who have not purchased credits within the preceding three months are not permitted to withdraw funds from a free-bonus claim. Players who have never purchased credits may claim only one promotional offer; further offers require at least $20 in purchased credits and Miami Club membership.

If your combined real-money and bonus balance falls below $1, associated wagering requirements are removed. Accounts with no deposit history may lose any remaining balance after 60 days of inactivity.

Games and Service Availability

The casino aims to make its games and services available, but access may vary based on your location, device, maintenance, software changes, or technical issues. Specific games, promotions, payment methods, and features may be added, removed, suspended, or limited at any time.

Some games and technical functions are supplied or supported by third parties. Their availability may depend on those providers’ systems and operational limits.

Fair Play and Prohibited Conduct

Use the platform lawfully and honestly. You may not use false information, engage in fraud, collusion, chargeback abuse, or bonus abuse, or attempt to manipulate games, systems, transactions, or promotions.

Unauthorized software, bots, automated methods, and access to another person’s account are not permitted. You may not help another person use your account or use the platform in a way that interferes with its operation or other players’ use of the services.

Account Restrictions and Reviews

If the casino reasonably believes that these terms have been breached, verification is incomplete, or misuse may have occurred, it may take steps appropriate to the circumstances. These may include refusing service, limiting account access, suspending a promotion, withholding an offer, pausing a transaction for review, or closing an account.

Where a review is needed, the casino may request information from you and assess relevant account activity before deciding how to proceed. Restrictions may remain in place while required checks are incomplete.

Errors and Technical Issues

System or display errors may occasionally affect account balances, payment details, bonus credits, game results, or an active session. Technical issues may also interrupt access to a game or service.

The casino may correct an obvious mistake and address any resulting account or transaction effects in a fair and reasonable manner. If you notice a potential error, contact customer support with the relevant details rather than relying on an incorrect display or balance.

Responsible Gaming

Gambling should be treated as entertainment, not as a way to make money. Responsible gaming tools or account restrictions may be available, and you are encouraged to use them if gambling stops being enjoyable or manageable. Contact customer support to ask about available options.

Intellectual Property

The website’s design, branding, text, software elements, and original materials belong to Miami Club Casino or its licensors. You may use them only as permitted through the services. Copying, reproducing, republishing, distributing, or commercially using site content without permission is not allowed.

Limits on Responsibility

The casino is not responsible for losses or damage caused by circumstances such as technical interruptions, user error, unsupported devices, third-party service failures, events outside reasonable control, or misuse of the platform. Nothing in these terms limits responsibility where applicable law does not allow that limitation.

Service Provided Without a Guarantee

The website, games, and related services are provided “as is” and “as available.” The casino cannot guarantee uninterrupted access, constant availability, or error-free operation. Availability may be affected by maintenance, technical faults, third-party systems, or other circumstances.

Changes to These Terms

The casino may revise these terms from time to time. Unless a notice says otherwise, the latest version published on the website applies from the date it is posted. Review this page periodically to stay informed. Continued use of the platform after an update means you accept the revised terms.

Related Policies

Other pages may also apply to your use of the platform, including the Privacy Policy, Responsible Gaming page, Bonus Terms, anti-money laundering and identity verification policy, and Cookie Policy, where available. Promotion-specific conditions apply alongside these general account rules.

Contact Miami Club Casino

If you have questions about these terms or your use of the platform, contact customer support through live chat or email support@miamiclubcasino.im.

These terms are intended to set clear expectations for using the Miami Club Casino website, account, games, and services. Registering, accessing, or continuing to use the platform means you agree to follow the applicable terms and conditions.